Luna Blanket Reviews

Luna Blankets offers a 30-Day Return Policy for unused Blankets, Pillows, and Duvet Covers. Customers are welcomed to submit a fast and easy return request via Happy Returns. Once the return request is submitted, a prepaid shipping label will be received. Returns must be submitted within 30 days of purchase, and the return item must be unused and returned in its original packaging. Within 10 days of receiving the return, a refund will be received less a $14.99 processing fee. This charge helps cover the inspection and processing fees at the warehouse and fulfillment facilities. To help minimize returns, it is asked that the order is double-checked to confirm that the correct Style, Color, Size, and Weight are selected. If there are any questions prior to ordering, an email can be sent to support@lunablanket.com. Once an order is processed and shipped, there can be no cancellations. Returns must be submitted within 30 days of delivery. Refunds take 7-14 business days to be processed.

In terms of shipping, Luna Blankets is happy to offer free shipping on all orders over $50 and flat rate shipping of $5 on all other orders. The company currently offers standard shipping (3-5 business days). This estimate does not include processing time. As a reminder, business days are Monday-Friday and do not include weekends or public holidays. It is only possible to cancel or change the order if it has not processed to ship or shipped yet. Please note that there is a small timeframe in which orders can be changed or cancelled, so cancellations are not guaranteed. If there is a need to check the order status, an email can be sent to support@lunablanket.com. Unfortunately, due to the size and weight of the items, Luna Blankets does not ship to PO Boxes. Please do not use a PO Box address for the order. If a mistake is made on the order, an email can be sent to support@lunablanket.com as soon as possible with the order number and any relevant information. It can only be helped as long as the item has not processed to ship or has shipped. Please note, cancellations are not guaranteed.

Lunablanket.com offers a variety of products and services. The popular products include Weighted Blankets in different types and sizes. The types of weighted blankets include Cotton Weighted Blanket, Cooling Bamboo Weighted Blanket, Weighted Blanket Bundle Sets, and Sherpa Weighted Blanket. The Cotton Weighted Blanket is 100% Cotton and is a crowd-favorite, perfect year-round. The Cooling Bamboo Weighted Blanket is 100% Bamboo and is ideal for warm to hot sleepers. The Weighted Blanket Bundle Sets are made out of CoolMax Technology, which is a series of polyester fabrics that are designed to be moisture-wicking and thermoregulating. The Sherpa Weighted Blanket is the coziest and the warmest of them all. The sizes available are Kid, Twin, Full, Queen, and King.

In terms of services, Lunablanket.com provides a 30-day return policy and a 2-year warranty for all products purchased directly on their site. They also offer standard shipping (3-5 business days), free on orders over $50 and a flat rate of $5 on all other orders. However, they do not offer exchanges at this time. If a customer wants to change the blanket for a different size, weight, or color, they will need to return it and place a new order. The return processing fee is $15 per item. Once a return has been processed and inspected, the refund will be processed to the original payment method. This can take up to 7 business days from the date of delivery. The credit can take an additional 5-10 business days to appear depending on the banking institution. Partial refunds will be initiated in case the item is found to be damaged, washed, or stained. The 2-year warranty only applies to items purchased directly on the Luna site. It does not apply to orders placed on Amazon or other third-party sites.